About us

We are on a clear mission to eliminate the frustration that comes when customers have issues. To make it simple, personal, effective, and super easy for everyone.  

Hi! If you are reading this I'm sure you have felt that there should be a better way to understand your customers, close the gap between customers and product (or sales, and success), let your customers have the space to explain themselves once and for all.


Let's transform your support team into the first line of customer success. This is Vidbix!


Our team brings a long experience in fast-growing startups and scaling up products. We've managed customer support and success teams in the recent past and we fully know how challenging is to excel at it!

If you are interested in joining our team, we'd love to hear from you! Contact us at hello@vidbix.me

Jordi Llosa
Lluís M. Ventura
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Marc Font

From Barcelona to the World

Remote has been part of Vidbix since its foundation. We started the company in Barcelona, but we are already building Vidbix from 6 different cities in Italy, Poland, and Spain (and counting!). We know those humble people who enjoy breaking barriers are everywhere and we are hiring! Want to join Vidbix? hello@vidbix.me