Pay as you grow

Get all the context you need to provide an outstanding support experience.

Team

for teams supercharging their support user experience

14 $

mo/agent

 45 DAY TRIAL. 

 NO CARD REQUIRED 

  • Up to 2 min. recording length

  • Up to 200 videos/agent/month

  • Users can open tickets by screen recording

  • Agent 

    • ASk users for video or Screen-Recording​

    • Answer tickets with video/Screen recording

  • Integrations with Zendesk-Intercom

WANT TO START NOW?

Grow

for teams that want to provide a personalized support

CONTACT US

EVERYTHING IN TEAM +

  • 5 min. Videos

  • Unlimited Videos/seat/month/retention

  • Custom Branding

  • Custom Integrations

OR USE IT STAND ALONE, FREE!

Pricing FAQs

What payment methods does Vidbix accept?


We currently accept debit and credit payments. To pay by check, wire transfer or ACH please contact us at support@vidbix.me




What happens after the 1 month trial?


When you make the trial we are not asking you to add any credit card.Before the end of the trial we will contact you with information to start your paid period. After the end of the trial, we will notify you about the status of your Vidbix account and block your account if there is no reply to our communication. Please, contact support@vidbix.me for any doubt you may have.




Why the 2 minutes video limitation?


This is not a technical or pricing limitation; svdbix is aimed to help customers and support agents by allowing them to make screen recodings instead of explaining their issues in plain text. 2 minutes, is equivalent to 1/2 to 1 page of writing, that combined with image provides enough time and space to explain your issue or how to solve it, with all the needed context without making it too long. In the case you need more time for any purpose you can always make another video.




How do I cancel my subscription?


You can cancel your subscription at any time. In case you may need assistance, please send an email to support@vidbix.me.




Which browsers does Vidbix screen-recordings support?


Vidbix works with the main browsers in the market including Chrome, Brave, Frifox and latest versions of Safari. If you have any specific doubt about versions or other browsers, please let us know at support@vidbix.me.