Vidbix service providers
At Vidbix we are fully committed to protecting your confidentiality and your privacy.
Crystal clear. Vidbix does not own your data, is not selling it to others and it is not using it for advertising (and we will never do). It is your data and we only use it to provide you the best service.
Below you can find all the companies we may share data with, with a detailed explanation as to why we do that. In case you need more information reach us at privacy@vidbix.me
Category: Operational services
These are the infrastructure services we use to keep Vidbix up and running.
Data shared: Amazon Web Services – All user Personal and Accessed data, Auth0 - user email
Purpose: Hosting the Vidbix platform, backups, real-time exception reporting and continuous deployment monitoring
Name: Amazon Web Services -Ireland- (AWS), Auth0
Link: https://aws.amazon.com/, https://auth0.com/
Category: Analytics
To make Vidbix even better, we want to understand how you use them. These are analytical tools we use to help us understand that.
Data Disclosed: All user personal data (in form of events) excluding billing and invoice details
Purpose: To understand user behavior inside Vidbix platform, reporting and analytics
Name: Amplitude*
Link:
Category: Customer Success
These are the tools we use to help us help you, when you need our support.
Data Disclosed: All user personal data
Purpose: Customer support, Customer relationship management and Onboarding through emails and in-app communications
Name: Intercom
Link: https://www.intercom.com/
Category: Marketing
Our Marketing team uses a range of tools to talk about Vidbix.
Data Disclosed: User email addresses
Purpose: To target marketing campaigns at relevant audiences
Name: Twitter, Google Analytics, LinkedIn
Links:
- https://analytics.google.com/analytics/web/
Category: Productivity tools
We sometimes share data within the company using Google’s productivity tools.
Data Disclosed: Might share some user related personal data
Purpose: To manage daily operations and collaboration with necessary stakeholders
Name: Google GSuite
Link: https://gsuite.google.com/
Category: Billing
Our billing is done using the following tools
Data Disclosed: Personal and billing information
Purpose: To manage and perform billing and invoicing to our customers
Name: Stripe
Link: https://stripe.com
* This provider may transfer, store and process your data in the US in line with EU Standard Clauses provisions